White Glove Shipping Service

Who Needs White-Glove Shipping Service?

White-glove services are those that assist with a high level of care and attention. Learn more about this term and where it came from. These descriptions are valid for specialty crating, shipping, and packaging. However, the term may also refer to an extension of services.

Standard shipping, for example, involves moving items from their origin to their destination and then letting the customer pick them up. If the items require setup, white-glove service is when they are not packed and shipped by a shipping company.

Some shipments do not require white-glove delivery. A reputable company will provide “standard” shipping services that are performed by competent, attentive teams who are focused on protecting the items from any damage. For shipments that require white-glove shipping, it is important to choose a specialist crating, packaging, and shipping company.

White-Glove Shipping Service: Who Does It Benefit?

For certain people or organizations, white-glove shipping can be very important. If you are:

  • An individual who has expensive artwork, antiques, or other irreplaceable objects. However, items that are low in monetary value, but high in sentimental value, may be eligible for white-glove shipping.
  • Own an antique or art gallery. A gallery’s reputation can be damaged by one delivery. White-glove delivery services are preferred by gallery owners. This sends a clear message to customers that we are committed to delivering your art or antique in the same condition it was when it left our gallery.
  • Make fine furniture. These furniture pieces are works of art. They are expected to be delivered with the greatest care and respect for the home or business of the recipients.
  • Renovate or build high-end homes. Builders who specialize in building custom homes and business spaces often use white glove services to deliver expensive materials such as a handcrafted fireplace mantle, or a unique marble countertop.
  • You are an interior designer. It’s a smart idea to use white-glove courier services if you work on expensive furniture projects. It’s not what you want.

Preparing for White Glove Delivery Service

You want the white glove delivery service to arrive at your home or business safely and efficiently. Clearing a path between the entry point and the place where the crew will place the boxes or cartons is one example. You should also remove rugs, cords, and other tripping hazards. You should also make sure there is no obstruction between the uncrating spot and the area where the item(s) , if any, will be placed.

Also, you should be prepared to help cover floors and other surfaces when necessary. Although delivery personnel may prefer to do this themselves, it is still a good idea to have a plan to protect your floors, walls, and doors.

Most likely, your shipping company and crating company will require that an adult is present at the delivery. Even if they don’t require it, it’s helpful to have someone present in case of any problems.

The term “White-Glove”

Our company has a long history providing white-glove delivery services. Customers will often ask about this term. There are many definitions of white-glove. According to the Cambridge Dictionary, white-glove is “providing a high level of service or involving a lot care about small details.” Dictionary.com defines white-glove as “meticulous; painstakingly; minute” (as in every detail).

The Farlex Dictionary has a definition that we feel is especially appropriate for our work. White-glove is defined as “marked with extra attention or respect.” This is what we believe is important when handling valuable possessions of an organization or individual, as well when entering their home or place of business. White-glove service crews are aware that the goods they handle with white-glove are important to both the recipients and shippers.

White-glove is a term that many believe has its roots in the time that silver-plated household staff use white gloves to handle expensive meals. While gloves of any color can achieve this goal, delivery crews still use white gloves.

Ask about White-Glove Services

White-glove service is typically used for fragile and expensive items. But, outsiders may not be able to see the difference between fragility and cost. This is especially true when an item, even if it appears cheap, has high sentimental value.

A shipping and specialty crating company will usually tell you about their white-glove offering. If they don’t, and you are unsure if that service is necessary for your project, it is worth asking.

How much does White-Glove shipping cost?

White-glove shipping is more expensive than standard shipping because of the additional effort and time involved. Many factors contribute to the difference in shipping costs, including:

  • Shipping dimensions and size. As you might expect, the shipping cost of an item will be affected by its weight. Shipping unusually shaped items may require more preparation and therefore, a higher shipping fee.
  • Pickup and delivery locations within a house or business. The price will be affected if a crew has to navigate several flights of stairs to pick up or deliver a white-glove shipment.
  • Accessibility to the pickup and delivery location. White-glove delivery costs are affected by the distance to major cities or airports.

It doesn’t matter how much the cost of white-glove shipping is, it’s simple for all stakeholders to recognize that it’s worth the investment in their safety and the convenience of both shippers and receivers.

To find out if white-glove shipping is available in your area, contact us.

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