Wrong Diagnosing Issues of Water Heater

Wrong Diagnosing Issues of Water Heater

It is often easy to tell when a water heater needs to be repaired but numerous situations can result in people misdiagnosing water heater issues. If you don’t have hot water, that’s a fantastic indication the water heater is not functioning, but what may look like a problem with the water heater problem isn’t always a real consequence of a water heater malfunction. Nowadays there are different types of water heaters available like gas water heaters, tank-less water heaters, electric water heaters, and many more. This is precisely why we take a little additional time when someone calls us for water heater support to try and figure out what exactly is happening and whether it’s something to do with the water heater or something else. In this blog, we are going to discuss several different examples of scenarios where it feels like the water heater would be your issue but it isn’t.


A broken mixing valve onto a faucet is most likely the number one cause of a water heater misdiagnosis. For people who don’t understand, a mixing valve can be used to mix the ideal amount of hot and cold water that comes out of the faucet. In case the mixing valve isn’t functioning properly, that could cause a situation where there is not any hot water coming from the valve to the faucet. When that happens, most men and women assume that the problem is that the water heater. One of the things that they try to ascertain when someone calls a professional water heater repair services provider to get service is if there is a shortage of hot water throughout the entire residence or if it’s only from that one special faucet. When it is merely from the one faucet however there is hot water in the rest of the home, then the matter is not the water heater. In that instance, they will recommend they call a full-service plumber, which can save time and money.


Another issue we run into is when someone calls us because there is a pool of water beneath or nearby the water heater and they assume the problem is the water heater. Although it is frequently the case that a pool of water underneath the water heater means it’s failed, the water could be coming out of a leaky pipe that may be found near the water heater, while it’s in the wall or merely located close to the water heater. It could even be a slab leak, which can be a leak in the foundation of the home. Furthermore, if a pipe has been broken somewhere between the water heater and a faucet in the home that could lead to no hot water coming into the home and could cause an improper identification of a water heater that is not functioning. Although it is more difficult to diagnose a problem like this without having our technicians go and look at it, professionals do strive to collect as much info as possible ahead to see whether it truly is a water heater problem. If the water heater is in a pan, then they will ask whether there is water from the pan. Additionally, they may ask the individual to call professionals to see and look where the water is coming out of. If they see that the wall behind the water heater is moist, then which might be an indication that it isn’t the water heater that’s leaking.


One last issue we would like to discuss is a leak resulting from high water pressure. If you are familiar with a water heater’s design, you may be aware of what the temperature and pressure relief valve are and where it’s located on the water heater. The temperature and pressure relief valve (or T&P valve) is typically located on the top of the water heater, even though it occasionally is on the face of the water heater. It is a copper pipe that either runs into the wall near the water heater or, depending on the local pipes, it may simply run into the pan at the bottom of the water heater or just onto the floor in the front of the water heater.

The T&P valve is designed to be a safety valve if the water heater gets too hot or the pressure gets too high. If this happens, water will come out of the T&P valve and this has the potential to make a puddle at the bottom of the water heater making it seem like the water heater itself is leaking. If this happens, it doesn’t indicate the water heater is malfunctioning. The T&P valve is functioning as it should. But if the water pressure remains too high then a pressure regulator may need to be installed or repaired if there’s presently one already in use. A pressure regulator is designed to maintain the incoming water pressure at a safe level.

We hope this has been helpful information as we believe that the more people know about their water heater, the greater chance they haven’t misdiagnosing water heater issues. That goes for having the ability to understand what may be causing flow and if you will need your water heater repaired or replaced. If you want to buy any type of water heater then you can contact WWC Supply anytime or you may visit online. WWC Supply specializes in providing Plumbing, PVF, HVAC, and Industrial Supplies in Royse City. We offer different types of abrasives, adhesives, power tools, drill bits, RV accessories, and safety equipment at the most affordable price. Our valued customers receive the added benefit of our 24/7 delivery or will call service. Give us a call or email us with your next project and put the WWC Supply to work for you!!!

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